Intelligent Automation for Healthcare Operations
Automation at Scale. Insight in Action. Change That Lasts.
The pressure on healthcare operations to do more with less is constant — in addition to meeting higher expectations for speed, accuracy, compliance, and experience. While many organizations have adopted automation tools, they struggle to gain traction because automation is implemented as one-off projects.
Real Results. Real Impact.
reduced manual effort for targeted workflows
UP TO
accuracy and conformance to policies
UP TO
productivity improvement
potential transactions processed per year
$ SAVED
cost savings potential per year in millions of dollars
Automation to Accelerate Workflows
Sustainable automation is intelligent, informed by process data, integrated into workflows, governed for compliance, and supported by the people ready for change. Workflow modernization occurs by combining automation engineering with process mining, workflow design, and transformation consulting. Sagility removes inefficiencies and rework while preserving human oversight for clinical decisions, regulatory requirements, and complex exceptions.
How Sagility Delivers Intelligent Automation
Our automation implementation process uses a structured, repeatable approach that keeps work aligned to business goals and makes value measurable from the start.
Discovery, Strategic Vision, and Governance – to align stakeholders on goals, define governance, and establish the intake process
Opportunity Roadmap, ROI, and Solutioning – to assess use cases, size value and effort, prioritize, and build an approved roadmap
Development, Testing, and Deployment – to configure infrastructure and execute pilot development through production deployment
Maintenance and Change Management – to manage change, maintain bots, handle errors, and continuously optimize performance
Reporting and Analytics – to track performance, deliver dashboards and insights, and confirm realized value
Intelligent automation that leverages integrated AI capabilities adds the most value — enabling smarter decision-making for more complex use cases. The result is a scalable automation capability with consistent execution, transparent reporting, and sustained business outcomes.
Unlock the Efficiency of Sagility Agentic Platforms
AI agents enable practical, scalable, and trustworthy deployment across healthcare operations.
Intelligent Automation
A coordinated approach to automation that blends workflow orchestration, rules, AI-enabled triage, and exception handling to reduce manual efforts while improving consistency. Designed for accuracy, auditability, and timeliness.
Transformation Consulting
Operational transformation aligns stakeholders, defines target-state workflows, designs concrete governance, and builds adoption plans. Sagility helps clients prioritize the right opportunities, manage change, and sustain gains beyond initial automation releases.
Process Mining
Used in Sagi360, process intelligence that reveals the actual flow of work across systems and teams — pinpointing bottlenecks, rework loops, variation, and non-compliance. Insights reveal data-driven redesign opportunities and ROI tracking for sustained improvement.
Training Digitalization
Digital training journeys are designed to standardize knowledge transfer, accelerate onboarding, and support continuous upskilling. This capability includes role-based learning paths, performance-linked insights, and measurable proficiency milestones.
Automation Governance and Controls
A governance layer to ensure that automations are secure, compliant, and maintainable — covering change control, testing, audit trails, access management, and performance monitoring. Keeps automation reliable as processes evolve.
Orchestration and Integration
Workflow orchestration connects automations to core platforms and queues, coordinating tasks across systems and teams. This capability supports end-to-end visibility, intelligent routing, and consistent handoffs — reducing fragmentation and improving throughput.
Our Accreditations
Industry-recognized certifications that demonstrate our commitment to quality, security, and excellence.
Straight from the Source
We’re more than a vendor, we’re a partner. Here’s what our clients have to say:
Sagility invests time to understand our business and develops innovative solutions that would not be possible without their deep operational knowledge.
Payment Integrity Lead,
National Health Plan
They are technology-enabled but prioritize business and partner outcomes above all else. It is not about promoting tools for their own sake — Sagility thoughtfully applies a broad range of capabilities to deliver solutions that drive measurable results. They truly put the client first.
Executive Director, Business Operations,
Healthcare Financial Services Company
The implementation was seamless, and their support team is outstanding. We’ve achieved 98% accuracy in claims processing and reduced our days in A/R from 45 to 28. Their technology is truly game-changing for healthcare providers.
Revenue Cycle Director,
Multi-specialty physician group
Case Studies
See how we’ve helped payers unlock millions in savings and streamline operations:
Insights & Resources
Stay informed with the latest thinking on healthcare payer operations:
Ready to Work Smarter with Sagility?
Let’s explore innovative solutions tailored to your needs — and get more done, together.