Sagility Healthcare Power Ups
The podcast that makes the complex business of healthcare a little easier to understand — and a lot easier to talk about.
September 22, 2026
The Member Everyone Is Managing – and No One Really Knows
This episode explores why traditional care management, built around claims, diagnoses, and siloed departments, often misses the real-life challenges members face after a health event. It also shows how AI can help clinicians move from open-loop recommendations to closed-loop execution by synthesizing the full story and prompting the next best action.
September 16, 2026
The Hardest Part of Healthcare Might Be Getting Paid
We break down why getting paid is one of healthcare’s toughest challenges, from prior authorization and denials to coding, claims, and patient collections. Titus Leo joins the conversation to explain how margin pressure, payer friction, and new technologies like agentic AI are reshaping provider revenue cycle operations.
September 10, 2026
The $100 Million AI Question
This episode explores why successful healthcare AI starts with the business problem, not the technology, and how to choose use cases that actually improve outcomes. It also breaks down the difference between simple automation and real transformation, with practical guidance on baselines, success metrics, and aligning people, process, and technology.
August 31, 2026
What If We Rebuilt Healthcare Operations for AI?
We explore why healthcare operations built around manual, transaction-based work are hitting a wall—and how autonomous AI agents can take on predictable microtasks while humans focus on judgment-heavy exceptions. The episode also digs into the shift from billing for activity to paying for outcomes, and why breaking down siloed workflows is the real challenge.
August 31, 2026
The $4.5 Billion Question
This episode explores why health plans are shifting from pay and chase to prepay payment integrity, and why catching errors earlier can protect margins that are often only a few percent wide. It also digs into the trust challenge behind operational change and the growing importance of upstream intelligence in claims processing.
August 31, 2026
The $70 Complaint
We unpack why a healthcare appeal is really an investigation, not just another transaction, and why that makes it so costly and complex to manage. The episode explores how AI can help teams search smarter, review faster, and surface the upstream friction that drives denials, complaints, and repeat disputes.
August 27, 2026
The Claim That Knows Too Much
This episode explores why the hardest part of claims processing is not the routine work, but the exceptions that trigger delays, rework, and costly downstream friction. It also looks at how AI and journey analytics can turn claims operations from a rule-bound back office into a source of predictive healthcare intelligence.
August 25, 2026
The High Cost of the Hidden Three Percent
This episode examines how tiny data errors and fragmented healthcare workflows can quietly drain millions from health plans, even when operations look highly accurate on paper. It also explores how AI can reshape the operating model by automating low-value work, reducing compliance headaches, and turning vendors into broader transformation partners.